SRDV expert guidanceWhy I am facing “You are not authorised to access” error message ?
Whenever you encounter the message "You are not authorized to access," it indicates that your IP address has been blacklisted due to multiple incorrect password attempts.
To resolve this issue, please connect your system to a different internet network and log in to the admin panel with the correct Username, Password and Pin. Once logged in, kindly follow the steps below:
- Go to the Admin Panel
- Click on Security Management
- Select Black List IP
- Delete the blacklisted IP address
