What is included in a white label travel portal?
Your selected setup can include dynamic themes, website and page management, booking modules, pricing and fee controls, payments, wallets, staff access, Corporate/B2E booking controls, reports and AI chatbot integration. The quotation confirms the included features, integrations and support.
Can I use my own brand and domain?
Yes. Use your business name, logo, colours and domain. Branding and content options are agreed for your setup, with screens designed for desktop and mobile browsers.
Can one portal support B2B and B2C?
Yes. Discuss a combined customer and agent setup, with distributor and corporate modules also available. We confirm the accounts, pricing rules and booking access for each selected model.
Can we offer Corporate/B2E travel under our own brand?
Yes. A Corporate/B2E white label setup can support company accounts, employee access, agreed booking approvals, credit controls and corporate reports. We confirm the workflows, selected travel services and supplier connections required for your business clients.
Can I use my own APIs instead of SRDV inventory?
Yes. Use SRDV-connected inventory, your own approved supplier APIs or both. These connections determine available products, markets and supported booking and post-booking actions.
Which travel services can I select?
Options include flights, hotels, buses, cars, transfers, utility and bill payments, Holidays CMS and activities. Choose relevant modules; available suppliers and coverage are reviewed during setup.
How much does a white label travel portal cost?
The price depends on services, business models, integrations and custom requirements. Contact SRDV Technologies for a requirement-based quotation with the included setup and applicable ongoing or third-party charges.
How long does it take to launch?
The timeline depends on branding, content, supplier access, payments and testing. We agree the schedule after reviewing your requirements and the inputs needed from your team.
Which advanced features are available?
Options include chat and voice search, flight fare calendars and maps, hotel area search, bus seat and route tools, supported flight servicing, pricing controls and content management. Availability depends on modules and suppliers. Lead Management is a paid add-on; recharge operator lookup and plan fetch have separate charges.
Can my team manage website pages, blogs and testimonials?
Yes. The portal offers website CMS, dynamic page management, blog and testimonial controls for the supported content areas. Your team can also manage website enquiries, social profile links and supported SEO settings. Confirm editable fields and staff permissions for your setup.
How do automatic invoices and refunds work?
Auto invoicing generates invoices for eligible transactions using configured business settings. Auto refunds apply to eligible cases after supplier confirmation and settlement checks, following gateway or wallet rules. Pending responses, disputed amounts and unsupported cases need team review; refunds are not guaranteed to be instant.
Can customers and agents have separate wallets?
Yes, customer wallet and agent wallet controls can be configured for the selected model. Agent credit limits, top-ups and account permissions follow your approved business rules. Customers can access their booking and account information through their dashboard.
Does the portal support AI assistance and modern technology?
AI chatbot integration can be included for the agreed visitor questions and travel workflows. Our platform technology stack includes Next.js, React, TypeScript, Python, FastAPI and AWS, with the combination selected for the platform setup. AI services and any separate charges are confirmed in your quotation.
Can I add services or change the portal later?
Yes. Discuss additional modules, supplier connections and changes as your business grows. SRDV also continues to improve the platform. We review compatibility and feature access for your setup, explain any development work and confirm applicable costs and schedules before making changes.