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Why is Distributor cannot approve Top Up Request of his Agents?

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SRDV expert guidanceWhy is Distributor cannot approve Top Up Request of his Agents?

The distributor hasn't sufficient funds in his wallet to accept the top up of the agent, kindly top up the distributor wallet in order to approve the top up request of the agent.

⇒ Kindly note the distributor must have the wallet balance more than or equal to the agent requested top up amount.

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