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Why I am getting an error "Api Balance is low, Please TopUp in your Account or Contact Support team" while booking a flight, hotel, bus or car?

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SRDV expert guidanceWhy I am getting an error "Api Balance is low, Please TopUp in your Account or Contact Support team" while booking a flight, hotel, bus or car?

1. If you are getting this error it means your API wallet balance is low.

2. If you are getting this error in the test API then you must send an email at support@srdvtechnologies.com our team will add the test balance.

3. If you are getting this error in the Live API then you must  top up your API balance.

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